Personal data processing policy

1. General Provisions
This Privacy Policy is drafted in accordance with the requirements of Federal Law of 27.07.2006 No. 152-FZ "On Personal Data" (hereinafter referred to as the Personal Data Law) and defines the procedure for processing personal data and the measures to ensure the security of personal data taken by LLC "NEFTESERVIS" (hereinafter referred to as the Operator).
1.1. The Operator sets as its most important goal and condition for carrying out its activities the observance of the rights and freedoms of man and citizen when processing his personal data, including the protection of the right to privacy, personal and family secrets.
1.2. This Operator's policy regarding the processing of personal data (hereinafter - the Policy) applies to all information that the Operator can receive about visitors of the website https://www.nefteserv.ru.
2. Key Terms Used in the Policy
2.1. Automated Processing of Personal Data means processing personal data using computer technology.
2.2. Blocking of Personal Data means a temporary cessation of processing personal data (except in cases where processing is necessary to clarify personal data).
2.3. Website means a set of graphic and informational materials, as well as programs for electronic computers and databases ensuring their availability on the Internet at the network address https://www.nefteserv.ru.
2.4. Information System of Personal Data means a set of personal data contained in databases and providing their processing through information technology and technical means.
2.5. Depersonalization of Personal Data means actions as a result of which it is impossible to determine, without using additional information, the belonging of personal data to a specific User or another subject of personal data.
2.6. Processing of Personal Data means any action (operation) or a combination of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.
2.7. Operator means a state body, municipal body, legal or natural person, individually or jointly with others, organizing and/or processing personal data, as well as determining the purposes of personal data processing, the composition of personal data subject to processing, actions (operations) performed with personal data.
2.8. Personal Data means any information directly or indirectly related to a specific or determinable User of the website https://www.nefteserv.ru.
2.9. Personal Data Authorized for Distribution means personal data to which an unlimited circle of persons has access, provided by the subject of personal data by giving consent to the processing of personal data, authorized by the subject of personal data for distribution in the manner prescribed by the Personal Data Law (hereinafter referred to as personal data authorized for distribution).
2.10. User means any visitor to the website https://www.nefteserv.ru.
2.11. Provision of Personal Data means actions aimed at disclosing personal data to a specific person or a specific circle of persons.
2.12. Dissemination of Personal Data means any actions aimed at disclosing personal data to an indefinite circle of persons (personal data transfer) or at acquainting an unlimited number of persons with personal data, including disclosing personal data in mass media, posting on information and telecommunication networks, or providing access to personal data in any other way.
2.13. Cross-Border Transfer of Personal Data means the transfer of personal data to the territory of a foreign state to the authority of a foreign state, foreign individual, or foreign legal entity.
2.14. Destruction of Personal Data means any actions resulting in the irretrievable destruction of personal data with the impossibility of further recovery of the content of personal data in the information system of personal data and/or the destruction of material carriers of personal data.
3. Operator's Rights and Responsibilities
3.1. The Operator has the right to:
— Receive accurate information and/or documents containing personal data from the data subject;
— In case the data subject withdraws their consent for personal data processing or submits a request to cease processing their personal data, the Operator has the right to continue processing the personal data without the data subject's consent if there are grounds specified in the Personal Data Law;
— Independently determine the scope and list of measures necessary and sufficient to ensure compliance with the obligations prescribed by the Personal Data Law and regulatory legal acts adopted in accordance with it, unless otherwise provided by the Personal Data Law or other federal laws.
3.2. The Operator is obliged to:
— Provide the data subject, upon their request, with information regarding the processing of their personal data;
— Organize the processing of personal data in accordance with the current legislation of the Russian Federation;
— Respond to requests and inquiries from data subjects and their legal representatives in accordance with the requirements of the Personal Data Law;
— Provide the necessary information to the authorized body for the protection of the rights of data subjects upon the request of that body within 10 days from the date of receiving such request;
— Publish or otherwise ensure unlimited access to this Policy regarding the processing of personal data;
— Take legal, organizational, and technical measures to protect personal data from unauthorized or accidental access to them, destruction, alteration, blocking, copying, provision, distribution of personal data, as well as from other unlawful actions with respect to personal data;
— Cease the transfer (distribution, provision, access) of personal data, cease processing, and destroy personal data in the manner and cases provided by the Personal Data Law;
— Fulfill other obligations stipulated by the Personal Data Law.
4. Rights and Obligations of Personal Data Subjects
4.1. Personal data subjects have the right to:
— Receive information regarding the processing of their personal data, except in cases provided by federal laws. The information is provided to the data subject by the Operator in an accessible form and should not contain personal data related to other data subjects, except in cases where there are legal grounds for disclosing such personal data. The list of information and the procedure for obtaining it are established by the Personal Data Law;
— Demand from the operator clarification of their personal data, their blocking, or destruction if the personal data are incomplete, outdated, inaccurate, illegally obtained, or are not necessary for the stated purpose of processing, as well as to take measures prescribed by the law to protect their rights;
— Set a precondition of preliminary consent when processing personal data for the purpose of promoting goods, works, or services on the market;
— Withdraw consent for the processing of personal data, as well as submit a request to cease the processing of personal data;
— Challenge in the authorized body for the protection of the rights of personal data subjects or in court the illegal actions or inaction of the Operator in the processing of their personal data;
— Exercise other rights provided by the legislation of the Russian Federation.
4.2. Personal data subjects are obliged to:
— Provide the Operator with accurate information about themselves;
— Inform the Operator about the clarification (update, change) of their personal data.
4.3. Individuals who provide the Operator with false information about themselves or information about another personal data subject without the latter's consent bear responsibility in accordance with the legislation of the Russian Federation.
5. Principles of Personal Data Processing
5.1. Personal data processing is carried out on a legal and fair basis.
5.2. Processing of personal data is limited to the achievement of specific, predetermined, and legitimate purposes. Processing of personal data incompatible with the purposes of personal data collection is not allowed.
5.3. Combining databases containing personal data processed for incompatible purposes is not allowed.
5.4. Only personal data that corresponds to the purposes of their processing are subject to processing.
5.5. The content and volume of processed personal data correspond to the stated purposes of their processing. Redundancy of processed personal data in relation to the stated purposes of their processing is not allowed.
5.6. During the processing of personal data, accuracy, sufficiency, and, if necessary, relevance of the personal data to the purposes of processing are ensured. The Operator takes necessary measures and/or ensures their adoption to delete or clarify incomplete or inaccurate data.
5.7. Personal data are stored in a form that allows identifying the data subject for no longer than required by the purposes of personal data processing, unless the period of personal data storage is established by federal law, a contract, a party to which, a beneficiary or a guarantor of which is the data subject. Processed personal data are destroyed or depersonalized upon reaching the purposes of processing or in case of no longer needing to achieve these purposes, unless otherwise provided by federal law.
6. Purposes of Personal Data Processing

Processing Purpose

Providing User Access to Services, Information, and/or Materials Contained on the Website

Personal Data

• Last name, first name, patronymic (if applicable)
• Email address
• Phone numbers
• Year, month, date, and place of birth

Legal Grounds

• Contracts concluded between the operator and the personal data subject

Types of Personal Data Processing

• Sending informational emails to the email address

7. Conditions for Personal Data Processing
7.1. Personal data processing is carried out with the consent of the personal data subject for the processing of their personal data.
7.2. Personal data processing is necessary to achieve the purposes stipulated by an international treaty of the Russian Federation or by law, to fulfill functions, powers, and duties imposed on the operator by the legislation of the Russian Federation.
7.3. Personal data processing is necessary for the administration of justice, the execution of a judicial act, an act of another authority or official subject to enforcement in accordance with the legislation of the Russian Federation on enforcement proceedings.
7.4. Personal data processing is necessary for the performance of a contract, where the personal data subject is a party, a beneficiary, or a guarantor of the contract, as well as for the conclusion of a contract at the initiative of the personal data subject or a contract under which the personal data subject will be a beneficiary or a guarantor.
7.5. Personal data processing is necessary for the exercise of the rights and legitimate interests of the operator or third parties, or for the achievement of socially significant objectives, provided that the rights and freedoms of the personal data subject are not violated.
7.6. Personal data processing is carried out for personal data that are publicly available, with unrestricted access granted by the personal data subject or at their request (hereinafter referred to as publicly available personal data).
7.7. Personal data processing is carried out for personal data subject to publication or mandatory disclosure in accordance with federal law.
8. Procedure for Collection, Storage, Transfer, and Other Types of Personal Data Processing
The security of personal data processed by the Operator is ensured through the implementation of legal, organizational, and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.
8.1. The Operator ensures the safety of personal data and takes all possible measures to prevent unauthorized access to personal data.
8.2. The User's personal data will never, under any circumstances, be transferred to third parties except in cases related to the execution of applicable laws or if the personal data subject has given consent to the Operator for the transfer of data to a third party to fulfill obligations under a civil contract.
8.3. In case inaccuracies in personal data are identified, the User can update them independently by sending a notification to the Operator at the email address info@nefteserv.ru with the note "Personal Data Update."
8.4. The processing period of personal data is determined by the achievement of the purposes for which personal data were collected unless a different period is specified by the contract or the current legislation.
The User can revoke their consent for personal data processing at any time by sending a notification to the Operator via email to the Operator's email address info@nefteserv.ru with the note "Withdrawal of Consent for Personal Data Processing."
8.5. All information collected by third-party services, including payment systems, communication means, and other service providers, is stored and processed by these parties (Operators) in accordance with their User Agreement and Privacy Policy documents. The personal data subject agrees to these documents when using services provided by such entities. The Operator is not responsible for the actions of third parties, including the service providers mentioned in this section.
8.6. Restrictions imposed by the personal data subject on transfer (except for providing access) and processing or conditions for processing (except for gaining access) of personal data allowed for distribution are not applicable in cases of personal data processing in the public, social, and other public interests as defined by the legislation of the Russian Federation.
8.7. The Operator ensures the confidentiality of personal data during its processing.
8.8. The Operator stores personal data in a form allowing identification of the personal data subject for no longer than necessary for the purposes of personal data processing, unless the storage period is established by federal law, a contract, a party to which, a beneficiary, or a guarantor of which is the personal data subject.
8.9. The termination of personal data processing can be triggered by the achievement of the purposes of personal data processing, expiration of the personal data subject's consent, withdrawal of consent by the personal data subject, or a request to cease personal data processing, as well as the identification of unlawful personal data processing.
9. List of Actions Performed by the Operator with Obtained Personal Data
9.1. The Operator performs collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, utilization, transmission (distribution, provision, access), anonymization, blocking, deletion, and destruction of personal data.
9.2. The Operator conducts automated processing of personal data, obtaining and/or transmitting the received information via information and telecommunication networks or without them.
10. Cross-Border Transfer of Personal Data
10.1. Before commencing activities related to cross-border transfer of personal data, the Operator must notify the authorized body for the protection of the rights of personal data subjects about their intention to carry out cross-border transfer of personal data (such notification is sent separately from the notification of intention to process personal data).
10.2. Before submitting the aforementioned notification, the Operator must obtain relevant information from the authorities of a foreign state, foreign individuals, or foreign legal entities, to whom the cross-border transfer of personal data is planned.
11. Confidentiality of Personal Data
The Operator and other persons who have access to personal data are obliged not to disclose such data to third parties and not to distribute personal data without the consent of the personal data subject, unless otherwise provided by federal law.
12. Final Provisions
12.1. The User can obtain any clarifications on matters related to the processing of their personal data by contacting the Operator via email at info@nefteserv.ru.
12.2. Any changes to the policy of personal data processing by the Operator will be reflected in this document. The policy is valid indefinitely until replaced by a new version.
12.3. The current version of the Policy is publicly available on the Internet at https://www.nefteserv.ru/privacy.